Refund policy
Thank you for shopping with Elevé — where luxury meets confidence. We take pride in the exceptional quality of our products and inspect each item thoroughly before shipment. Please review our policy carefully before completing your purchase.
All Sales Are Final
All purchases made with Elevé are final sale.
For hygiene, safety, and quality control reasons, we do not accept returns, exchanges, refunds, or cancellations under any circumstance.
Please confirm your order details — including texture, length, and quantity — before completing checkout.
Quality Assurance
Every item is carefully inspected, photographed, and packaged prior to shipping to ensure it meets our premium standards.
Once your order has been processed, it cannot be altered, replaced, or refunded.
Shipping & Delivery
Elevé is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.
Please verify your shipping address before placing your order.
If a package is lost in transit, please contact the carrier directly using your tracking number for assistance.
Contact Us
For all order-related questions, please contact us at contact@elevehair.co