Terms of service
Welcome to Elevé. By accessing or using our website (www.elevehair.co) and purchasing our products, you agree to the following terms. Please read them carefully.
1. Acceptance of Terms
By using our website, placing an order, or accessing any Elevé services, you acknowledge and agree to be bound by these Terms of Service, our Return & Refund Policy, Shipping Policy, and Privacy Policy.
2. Use of the Website
You agree to use the website only for lawful purposes. You may not:
- Interfere with the website’s operation
- Attempt to access accounts or data that do not belong to you
- Use the site for fraudulent or harmful purposes
3. Intellectual Property
All content on the Elevé website — including text, images, logos, and designs — is the property of Élevé and protected by intellectual property laws.
You may not copy, reproduce, or use any content without explicit written permission.
4. Orders & Payments
By placing an order, you agree to provide accurate payment and shipping information.
All orders are final sale. No refunds, returns, exchanges, or cancellations are permitted, as outlined in our Return & Refund Policy.
5. Allergies & Sensitivities
Elevé products are made from high-quality hair and materials.
Customers should exercise caution if they have allergies or sensitivities to any ingredients, chemicals, or treatments used on the hair. Elevé is not responsible for allergic reactions or sensitivities resulting from use of our products.
6. Shipping & Delivery
Shipping is provided according to our Shipping Policy. Elevé is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.
7. Product Disclaimer
Every item is carefully inspected prior to shipment. By purchasing, you acknowledge natural variations in hair texture and color and accept the product as-is.
8. Limitation of Liability
Elevé is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability is limited to the purchase price of the product(s) ordered.
9. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
10. Modifications
Elevé reserves the right to update or modify these Terms at any time. Updated Terms will be posted on our website. Continued use of the website constitutes acceptance of the revised Terms.
11. Contact
For any questions regarding these Terms of Service, please contact: contact@elevehair.co